vision benefits

Connect with a VBA expert today.

We're here to answer your questions. 

Our exceptional customer care representatives are available to answer your questions Monday through Friday, 8:30am to 6:00pm EST. To give our employees an opportunity to spend time with family, we are closed on New Year’s Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve, and Christmas.

Members
Phone – 1-800-432-4966
Fax – 412-885-5646
Email – memberservices@vbaplans.com

Benefits Administrators & Brokers
For billing questions
Phone – 1-800-432-4966, ext. 7
Fax – 412-881-5522
Email – billing@vbaplans.com

For eligibility questions
Phone – 1-800-432-4966, ext. 8
Fax – 412-881-4898
Email – elig@vbaplans.com

For plan questions
Phone – 1-800-432-4966, ext. 0
Fax – 412-881-7319
Email – salessupport@vbaplans.com

Providers
Phone – 1-800-432-4966
Fax – 412-885-5646
Email – providers@vbaplans.com

Laboratories
Phone – 1-800-432-4966 ext. 6
Fax – 412-885-5646
Email – labs@vbaplans.com

Mailing Address:
VBA
300 Weyman Road, Suite 400
Pittsburgh, PA 15236-1588

Fill out the form below and one of our exceptional customer care representatives will get back to you as soon as possible.

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA
Enter the characters shown in the image.