Ana X. Ceron

Member Services Representative

Ana started with VBA as a Member Services Representative in December 2017. Prior to joining our team, Ana spent nearly a decade working as a newspaper reporter in Florida. Switching gears, she then spent several years as a pastry chef, most notably at Bouchon Bakery in New York City. Ana earned her Bachelor of Arts in English from Florida Atlantic University.

As a Member Services Representative, Ana is responsible for assisting members with questions regarding their coverage. She also helps handle reimbursement claims, and serves as the Spanish interpreter for our members.

Ana was born in Santiago, Chile and spent her early childhood in Caracas, Venezuela. When she was seven, her family moved to South Florida. As an adult, she has lived in six different cities, and has called Pittsburgh home for two years. Ana enjoys biking on local trails, indulging in a great dessert, and taking pictures.