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Using your in-network benefits is simple.

  • Log in to the VBA Member Portal to confirm eligibility for services and materials.
  • Use our online Provider Finder to search for doctors in the VBA network.
  • Schedule an appointment with the provider and let the office know you have vision benefit coverage through VBA prior to receiving services or purchasing materials.
  • The provider will submit all claims for covered benefits directly to VBA.
  • The provider will discuss and collect any copayments and/or out-of-pocket expenses from you, if applicable.

On rare occasions, a provider may discontinue participation in our network without proper notice. While making your appointment, verify participation to avoid any inconvenience.

Need a little more education about your VBA Vision coverage? No problem, you can contact us. An exceptional customer care representative is always happy to help.