Already have an Account?

LOGIN

Select Line of Coverage:

Select One:

You're Our Focus

Connect with a VBA expert today.

We're here to answer your questions. 

Our exceptional customer care representatives are available to answer your questions Monday through Friday, 8:30am to 6:00pm EST. To give our employees an opportunity to spend time with family, we are closed on New Year’s Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve and Christmas.

Members
Phone – 1-800-432-4966 or 412-881-4900, ext. 5
Fax – 412-885-5646
Email – memberservices@vbaplans.com

Benefits Administrators & Brokers
For billing questions
Phone – 1-800-432-4966, ext. 7
Fax – 412-881-5522
Email – billing@vbaplans.com

For eligibility questions
Phone – 1-800-432-4966, ext. 8
Fax – 412-881-4898
Email – elig@vbaplans.com

For plan questions
Phone – 1-800-432-4966, ext. 0
Fax – 412-881-7319
Email – salessupport@vbaplans.com

Providers
Phone – 1-800-432-4966, ext. 6
Fax – 412-885-5646
Email – providers@vbaplans.com

Laboratories
Phone – 1-800-432-4966, ext. 6
Fax – 412-885-5646
Email – labs@vbaplans.com

Media Inquiries
Click here to download the media kit.

Mailing Address:
VBA
400 Lydia Street, Suite 300
Carnegie, PA 15106

 

If you are unable to reach us during regular working hours, please call us at our alternative phone number 412-618-5919 or fill out the form below and one of our exceptional customer care representatives will get back to you as soon as possible.